Effective Date: June 5, 2026
At Kbeatyfactory, we aim to process and deliver orders as efficiently and clearly as possible. This Shipping Policy explains where we ship, order processing times, estimated delivery timeframes, shipping costs, tracking, and what to do if there is an issue with your delivery.
1. Shipping Area
We currently ship orders within the United States.
At this time, we do not offer international shipping. If we are unable to ship to your address, you may be notified during checkout or after order review.
2. Shipping Cost
We offer free shipping within the United States.
Any available shipping options, costs, discounts, or delivery details will be shown at checkout before you complete your purchase.
3. Order Processing Time
Orders are typically processed within 1–2 business days after successful payment confirmation.
Business days are Monday through Friday, excluding weekends and public holidays.
Orders placed on weekends or public holidays are usually processed on the next business day.
4. Order Cut-Off Time
Our daily order cut-off time is 5:00 PM Mountain Time.
Orders placed after the cut-off time may begin processing on the next business day.
5. Estimated Delivery Time
Estimated standard delivery time is typically 5–10 business days after dispatch, depending on the delivery address, carrier service, order details, and carrier availability.
Please note that delivery times are estimates only and are not guaranteed. Delays may occur due to weather, holidays, high order volume, carrier disruptions, address issues, or other circumstances outside our control.
6. Shipping Carriers
Orders may be shipped using trusted third-party shipping carriers such as:
- USPS
- UPS
- FedEx
- DHL
- Other reliable shipping partners where applicable
The carrier used for your order may vary depending on the delivery address, parcel size, product type, order details, and carrier availability.
7. Tracking Information
Where tracking is available, tracking details will be sent by email after your order has been dispatched.
Please allow a short time for tracking information to update after the carrier receives the package.
8. Incorrect or Incomplete Shipping Information
Customers are responsible for providing a complete and accurate shipping address at checkout.
Kbeatyfactory is not responsible for delays, failed deliveries, lost packages, or additional costs caused by incorrect, incomplete, or outdated shipping information provided by the customer.
If you notice an address mistake after placing your order, please contact us as soon as possible at support@kbeatyfactory.com. We will do our best to help, but we cannot guarantee changes once an order has entered processing or has been shipped.
9. Failed Delivery or Returned Packages
If a package is returned to us because delivery could not be completed, the address was incorrect, the package was refused, or the package was not collected where required, we may contact you to arrange the next steps.
Additional shipping charges may apply if re-delivery is requested.
10. Damaged, Missing, or Delayed Deliveries
If your order arrives damaged, appears to be missing, or has a significant delivery issue, please contact us promptly at support@kbeatyfactory.com.
To help us review the issue, please include:
- Your order number
- The name used on the order
- A description of the issue
- Photos of the package and item, if the order arrived damaged
We will review the information and assist you according to the situation and our store policies.
11. Public Holidays and Peak Periods
Processing and delivery may take longer during public holidays, sales events, severe weather, carrier delays, or peak shopping periods.
We appreciate your patience during periods when carriers may experience higher-than-normal delivery volume.
12. Contact Information
If you have any questions about shipping, delivery, tracking, or your order status, please contact us using the details below.
Company: Kbeatyfactory
Email: support@kbeatyfactory.com
Phone: +1 (307) 745-8775
Business Hours: Monday–Friday, 9:00 AM–5:00 PM Mountain Time
Business Address: 350 N MILLWARD ST APT 7, JACKSON, WY 83001, United States
Company EIN: 42-2323454
We aim to respond to all customer inquiries within 24–48 business hours.